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Privacy Policy

1. About This Privacy Policy

This Privacy Policy explains how INTELEC MÜHENDİSLİK SANAYİ VE TİCARET LİMİTED ŞİRKETİ (“INTELEC”, “we”, “us” or “our”) collects, uses, stores, shares and protects personal data when you:

  • visit www.intelec.com.tr;

  • contact us through the website;

  • submit a request for quotation;

  • send project or technical information;

  • apply to become a technology or supply partner;

  • subscribe to marketing communications;

  • otherwise communicate with INTELEC.

We process personal data in accordance with applicable data protection legislation, including Turkish Personal Data Protection Law No. 6698 (“KVKK”) and, where applicable, Regulation (EU) 2016/679 (“GDPR”).

This Privacy Policy applies only to the processing activities described here. Separate notices or contractual provisions may apply to employees, applicants, suppliers, customers and other business relationships.

2. Data Controller

The data controller responsible for the processing of personal data through this website is:

INTELEC MÜHENDİSLİK SANAYİ VE TİCARET LİMİTED ŞİRKETİ

Tax Number: 4651396873

Registered office:

Ayazağa Mah. Mimar Sinan Sk.
Seba Office No:21D
İç Kapı No:45
34396 Sarıyer / İstanbul
Türkiye

Privacy email: [privacy@intelec.com.tr]

General email: sales@intelec.com

Telephone: [Telephone number]

3. Personal Data We Collect

Depending on how you use our website, we may collect the following categories of personal data.

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3.1 Contact and identification data

  • name and surname;

  • company name;

  • contact person;

  • job title or department;

  • email address;

  • telephone number;

  • country.
     

3.2 Enquiry and project data

  • enquiry subject;

  • project name and description;

  • technical requirements;

  • products, systems or services of interest;

  • correspondence with INTELEC;

  • information included in requests for quotation;

  • other information you voluntarily provide.
     

3.3 Uploaded files

You may provide technical and commercial files through our website, including:

  • PDF files;

  • DWG and DXF drawings;

  • EPLAN files;

  • spreadsheets;

  • ZIP archives;

  • specifications, schedules and technical documentation.

Please do not include unnecessary personal data, confidential third-party information or special categories of personal data in uploaded files.

You are responsible for ensuring that you are authorised to provide any information or documentation submitted to INTELEC.
 

3.4 Technical and usage data

When you visit the website, certain information may be collected automatically, including:

  • IP address;

  • browser type and version;

  • device type;

  • operating system;

  • language and regional settings;

  • pages viewed;

  • links and buttons used;

  • date, time and duration of visits;

  • referring website;

  • cookie and consent preferences.
     

3.5 Marketing data

Where permitted, we may process:

  • marketing communication preferences;

  • newsletter subscription status;

  • campaign interaction data;

  • advertising and remarketing identifiers;

  • information about interaction with our website or advertisements.

We do not intentionally collect special categories of personal data through this website.

4. How We Collect Personal Data

We may collect personal data:

  • directly from you when you complete a form;

  • when you contact us by email, telephone or another communication channel;

  • when you upload documents;

  • when you subscribe to marketing communications;

  • automatically through cookies and similar technologies;

  • through analytics, advertising and social media platforms;

  • from publicly available business sources where legally permitted.

5. Purposes and Legal Bases for Processing

We process personal data only where there is an appropriate legal basis.

5.1 Responding to enquiries

We use contact and enquiry data to:

  • respond to questions;

  • provide requested information;

  • assess project requirements;

  • prepare or discuss quotations;

  • arrange meetings and further communication.

The legal basis may be taking steps at your request before entering into a contract, performance of a contract, our legitimate business interests or another basis permitted by applicable law.
 

5.2 Providing engineering and manufacturing services

We may process information to:

  • evaluate technical requirements;

  • review project documentation;

  • prepare technical and commercial proposals;

  • coordinate engineering, procurement, manufacturing, testing and delivery activities;

  • provide project support;

  • maintain business records.

The legal basis is generally taking pre-contractual steps, performance of a contract, compliance with legal obligations or our legitimate interests in operating and managing our business.

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5.3 Managing customer, supplier and partner relationships

We may process data to:

  • communicate with customers, suppliers and partners;

  • evaluate partnership enquiries;

  • maintain business contact records;

  • organise project and commercial cooperation;

  • manage contracts and related documentation.
     

5.4 Operating and protecting the website

We may process technical information to:

  • provide website functionality;

  • maintain security;

  • identify and prevent misuse;

  • diagnose technical problems;

  • monitor system performance;

  • maintain records of cookie preferences.

This processing is based on legal obligations, website security requirements and our legitimate interests in maintaining a reliable and secure website.
 

5.5 Analytics and website improvement

Subject to your cookie choices, we may use analytics information to:

  • understand how visitors use the website;

  • measure website performance;

  • improve navigation and content;

  • evaluate marketing campaigns;

  • identify technical or usability issues.

Where required, analytics cookies and related technologies are used only with your consent.
 

5.6 Marketing communications

Where you have provided consent or where another legal basis is available, we may send:

  • company news;

  • information about products and services;

  • project and manufacturing updates;

  • invitations;

  • other relevant B2B communications.

You may withdraw your consent or unsubscribe at any time.
 

5.7 Compliance and legal claims

We may process and retain information to:

  • comply with legal and regulatory requirements;

  • respond to lawful requests from public authorities;

  • establish, exercise or defend legal claims;

  • protect INTELEC, its employees, customers and business partners.

6. Cookies and Similar Technologies

We use cookies and similar technologies for website operation, security, analytics, functionality and marketing.

Essential cookies may be used without optional consent where they are required for the website to function or to remember your privacy choices.

Analytics, functional and marketing cookies are activated only in accordance with your selections in the cookie banner, where consent is legally required.

Further information is available in our Cookie Policy.

7. Sharing Personal Data

We may share personal data only where necessary and legally permitted.

Recipients may include:

  • INTELEC employees and authorised personnel;

  • companies supporting INTELEC projects and business operations;

  • Wix.com Ltd. and relevant website infrastructure providers;

  • cloud storage and hosting providers;

  • email and communication service providers;

  • IT support and cybersecurity providers;

  • analytics and marketing platforms;

  • professional advisers, including legal and accounting advisers;

  • public authorities, courts or regulators where required by law;

  • parties involved in a corporate transaction, restructuring or transfer of business.

Service providers may process personal data only for authorised purposes and subject to applicable contractual and security requirements.

We do not sell personal data.

8. International Data Transfers

INTELEC operates internationally and works with customers, partners and service providers in Türkiye, the European Union and other countries.

As a result, personal data may be processed or stored outside the country in which it was originally collected.

Where an international transfer is subject to legal restrictions, we apply an appropriate transfer mechanism or safeguard required by applicable law. Depending on the circumstances, this may include:

  • an adequacy decision;

  • standard contractual clauses;

  • standard contracts approved under Turkish data protection legislation;

  • binding corporate rules;

  • explicit consent where legally valid;

  • another recognised legal exception or safeguard.

Some countries may provide a different level of personal data protection from the country in which you are located.

9. Data Retention

Personal data submitted through website contact, project, quotation or partnership forms is generally retained for up to 24 months from the last relevant communication.

We may retain data for a longer period where:

  • a commercial or contractual relationship is established;

  • retention is required by law;

  • the data is required for accounting, tax, compliance or audit purposes;

  • it is necessary to establish, exercise or defend legal claims;

  • there is another legitimate and lawful reason for continued retention.

When personal data is no longer required, it is deleted, anonymised or securely destroyed in accordance with applicable requirements.

Cookie retention periods may vary by provider and cookie type. Further details are available through the website’s cookie settings panel.

10. Data Security

We use appropriate technical and organisational measures designed to protect personal data against:

  • unauthorised access;

  • accidental loss;

  • unlawful use or disclosure;

  • alteration;

  • destruction;

  • other forms of unauthorised processing.

These measures may include:

  • SSL/TLS encryption;

  • controlled access to systems and files;

  • authentication and password controls;

  • secure website and cloud infrastructure;

  • system monitoring;

  • backup procedures;

  • restriction of access according to business need;

  • contractual confidentiality obligations.

No internet transmission or storage system can be guaranteed to be completely secure. Users should avoid sending unnecessary sensitive or confidential information through public website forms.

11. Your Rights

Depending on the applicable legislation, you may have the right to:

  • obtain confirmation as to whether your personal data is processed;

  • request information about the processing;

  • access your personal data;

  • learn the purpose of processing and whether the data is used accordingly;

  • learn the recipients to whom personal data has been transferred;

  • request correction of incomplete or inaccurate data;

  • request deletion or destruction where the applicable conditions are met;

  • request restriction of processing;

  • object to certain processing activities;

  • withdraw consent at any time;

  • request data portability where applicable;

  • object to decisions based solely on automated processing where applicable;

  • request notification of corrections, deletions or restrictions to relevant recipients;

  • lodge a complaint with a competent data protection authority;

  • claim compensation where damage has resulted from unlawful processing.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

To exercise your rights, contact us using the details in Section 2. We may request reasonable information to verify your identity and understand your request.

Requests will be handled within the period required by applicable law.

12. Third-Party Websites and Embedded Content

Our website may contain:

  • links to external websites;

  • embedded videos;

  • social media features;

  • an embedded map;

  • content or services operated by third parties.

Third parties may collect information when you use their content or services. Their processing is governed by their own privacy policies and terms.

INTELEC is not responsible for the privacy practices, security or content of external websites and services.

13. Children’s Privacy

This website is intended for business and professional users and is not directed at children.

We do not knowingly collect personal data from children through the website. If you believe that a child has provided personal data to us, please contact us so that the matter can be reviewed.

14. Intellectual Property

Unless otherwise stated, all website content—including text, photographs, graphics, technical illustrations, engineering materials, documents, trademarks, logos, software and design elements—is owned by INTELEC or used under licence.

Website content may not be copied, reproduced, modified, distributed, republished or commercially used without prior written permission from the relevant rights holder.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

  • legislation;

  • regulatory guidance;

  • our website;

  • technologies and service providers;

  • our business operations.

The current version will be published on this page together with the date of the latest update.

16. Contact

Questions, requests or complaints relating to personal data may be sent to:

INTELEC MÜHENDİSLİK SANAYİ VE TİCARET LİMİTED ŞİRKETİ

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Email: [privacy@intelec.com.tr]

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General email: sales@intelec.com

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Address:
Ayazağa Mah. Mimar Sinan Sk.
Seba Office No:21D
İç Kapı No:45
34396 Sarıyer / İstanbul
Türkiye

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